New items are eligible for a full refund within 14 days of purchase. It is your responsibility to pay the return shipping fees that might be associated with returning the product. Items must be in a new condition and not show any use or wear.

Upon delivery, unwrap your package and thoroughly inspect for damage.

CUBYFUN is not responsible for any shipping fees, nor refund of shipping fees, associated with a customer refusing delivery of their order. It is the customer's sole responsibility to ensure they or the person they purchased the package for are there at the shipped-to-address to receive the delivery from the shipping carrier, or have someone authorized to accept delivery on behalf of the customer according to shipping carrier policy. If a package delivery is refused by the customer and is returned to CUBYFUN, CUBYFUN has the right to charge the customer another shipping fee to re-ship the package.